Local Termination
How it Works A powerhouse combination — local termination and outbound calling ensures your business can communicate comfortably through your business phone network, no matter where teams or your...
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Understanding Telephone Numbering Plans Globally
Telephone numbers typically get assigned according to national telephone numbering plans, such as the North American Numbering Plan (NANP) for the United States and Canada. These plans can be “open” or...
View ArticleNigeria Phone Number Guide: An Explainer
A Nigeria phone number is a vital asset for businesses looking to make their mark in the heart of West Africa. With a population exceeding 200 million, Nigeria offers a vast consumer market hungry for...
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0Menu Test
Top Healthcare Calling Features Advanced Routing & IVR: Route calls with custom rules based on time, location, etc., and provide 24/7 support to customers, globally. Outbound Caller ID: Increase...
View ArticleHow Forex Companies Use Virtual Numbers (5 Use Cases)
The forex market is inherently international as it involves the exchange of global currencies. While the forex market has no central location, most traders are in major financial centers and emerging...
View ArticlePhone Number Testing: Benefits and How to Do It
Many of the insights for this article came from a breakout session at Cyara Xchange 2024. Global Call Forwarding also uses the Cyara Voice Assure product. Despite the emergence of complex customer...
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How to Establish a Local Presence in Lakshadweep?
Collaborated with Vasudha K Thinking of expanding your business to South Asia? Consider Lakshadweep’s scenic and promising shores. Situated near international shipping ports like Karnataka, this...
View ArticleGlobal Call Forwarding Releases an Updated Softphone with New Features and...
Global Call Forwarding has released an updated GCF Softphone for Windows users. DELRAY BEACH, FL, Jan 2024 The new softphone is designed to improve business communication, facilitate efficient calling...
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What is Contact Center Agent Elevation?
The process of contact center agent elevation, also known as escalation, is one of the quickest ways to address customer expectations and queries. As customers want quick and tailored solutions, having...
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